What to expect after opening your account

• Instant account activation: Your account is created immediately and you can view our games and tournament schedules right away.
• KYC verification: Before your first withdrawal, we collect your government ID and address proof. This process typically completes within 24 hours.
• Deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfer (mobile banking, local payment, online payment, e-wallet): Funds are processed within 30 seconds and appear in your account balance immediately.
• Support in Indonesian and English: Our team is available 09:00 to 22:00 Jakarta time, seven days a week. All inquiries receive a response within 12 hours.
• Account recovery assistance: If you forget your password or have access issues, our support team can walk you through account recovery within 24 hours.